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CYWARE LABS. INC. PRODUCT SUB-PROCESSOR LIST

Our customers control certain data that is shared with Cyware in our capacity as a data processor. To support delivery of Cyware services, we may engage affiliates and data processors (each a ‘Subprocessor’) to provide certain services on our behalf. These Subprocessors will have access to customer data Cyware has collected from our customers and their users pursuant to customer Agreements and in accordance with our Privacy Policy. This list provides important information about the identity, location, and role of our Subprocessors. Prior to engaging any third-party Subprocessor, Cyware evaluates the third-party’s privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Sub-processor

Product

Data Service Location

Processing Activity

Amazon Web Services Inc.

Cyware Products

Global [per product configuration at customer direction]

Data Center Provider

Amazon Web Services, Inc.

Cyware Products

United States

Data Center Provider – Gov Cloud

LearnUpon Ltd

Cyware Products

United States and EU

Customer Training

Okta, Inc.

Cyware Products & Internal Operations

United States, EMEA, Japan, and Australia

At customer election; Multifactor authentication, universal directory, lifecycle management, and single sign-on

OpenAI, L.L.C.

Cyware Products

US

Generative AI services provider for intelligence product features

Twilio, Inc.

Cyware Products

United States [default]

Customer Communications

*Cyware data hosting worldwide regions for Cyware’s own data are limited to the following regions: the United States and India.

CYWARE AFFILIATE SUB-PROCESSORS

Some Cyware products and/or services may use one of its affiliates as sub-processors when operating as a data processor.

Cyware Affiliates

Cyware Labs India Pvt. Ltd.