Threat intelligence has an annoying habit of losing momentum exactly when it’s supposed to help.
An analyst shares an advisory. People read it at different times, in different places, with different levels of context. Someone asks if it affects their environment. Someone else asks who’s responsible for remediation. Leadership wants a crisp answer on exposure. The conversation splinters into email threads, chat messages, and quick calls that never stay connected to the original intelligence.
Cyware Collaborate is built for that gap between “intel was sent” and “the organization actually moved.”
It focuses on operational and strategic intelligence, the human-readable writeups security teams rely on to align decisions and response – the unstructured intel that isn’t indexed and easily analyzed by the usual tools. The goal is simple: keep the intelligence, the recipients, the follow-up questions, the actions, and the feedback in one continuous loop.
Two portals, one workflow
Cyware Collaborate is organized around two experiences. The administration portal is where analysts (and administrators) create and curate threat intelligence content. The user portal is where recipients receive that content and engage with it.
Recipient Groups
The most important thing to understand about how Cyware Collaborate enables communication and collaboration is the concept of recipient groups. A Recipient Group represents a set of people who should receive the same intelligence and be able to collaborate around it. A group can contain only members of your organization, or it can include members across organizations as well. Groups can be invite-only or open. You can also specify the TLP level that controls access to the information shared with that group.
Recipient Groups can also be used to tailor what users can do in the user portal. From the administration side, you can enable or disable capabilities for a group, such as access to the knowledge base, instant messaging, surveys, or the ability to request information from analysts.
Community Sharing: Sharing between Collaborate instances
Cyware Collaborate also supports Community Sharing between organizations that run their own Collaborate instances. The setup is described as a straightforward exchange of API credentials. Once connected, organizations can establish rules that automatically share certain intelligence outward based on conditions.
A practical example is sharing items marked TLP clear, and narrowing further by alert type such as vulnerability advisories. Community Sharing is also designed to support bi-directional sharing, so intelligence can move outward to a community and be shared back in return.
Creating alerts with templates, formatting, and custom fields
Alerts are how intelligence is created and distributed in Cyware Collaborate. Alerts can be created from scratch or generated from templates. Templates exist for repeatable use cases (such as vulnerability advisories) and are meant to reduce friction for analysts by pre-filling structure and expected sections.
Alerts support rich content: links, images, code snippets, headers, footers, and report formatting aligned to how your organization wants to present intelligence. Alerts can also be placed into categories so recipients immediately understand what the intelligence is about and can filter for what they care about.
TLP markings can be applied at the alert level to restrict visibility and keep sensitive information in the right circle.
Beyond the main narrative, Cyware Collaborate supports additional tabs where organizations can track category-specific fields. Those fields are customizable, allowing teams to track what they care about per alert.
Indicators that arrive ready to use
Alerts can include indicators through a dedicated Indicators section. Indicators added to an alert are parsed and extracted so recipients can receive them as structured attachments (for example CSV, XML, or JSON). The platform can also surface context such as whether an indicator appears on an allow list versus being treated as suspicious.
Precision delivery
When sending an alert, analysts can choose recipients in a few different ways:
send to one or more recipient groups
send to specific individuals
apply additional geographic filtering by country, region, state, and city
That last capability is especially relevant for large or distributed organizations where certain threats are region-specific. Alerts can also be accessed via mobile, and email delivery is supported as well.
What recipients can do with an alert
Once an alert lands in the user portal, it shows up with context such as category, TLP, and title. Opening it reveals the full write-up along with the elements that support action and collaboration.
Threat assessments can appear at the top of an alert as a short survey. A recipient can answer directly, for example, confirming whether they are seeing suspicious activity associated with what was shared. Those responses can be reviewed by the team that created the alert.
Recommended actions can also be attached to an alert. Recipients can review the guidance, convert it into an action item, assign it to a team member, and set a due date. Recommended actions can also be scoped so only certain recipient groups receive them.
Alerts can also include Threat Defender Library content such as YARA rules, SIEM rules, hunting and detection rules, and IR automation playbooks. Recipients can access these directly and share them to the teams that will implement or run them. The Threat Defender Library also exists as a repository where these rules can be maintained and shared beyond a single alert.
Users can also push information upstream
Recipients can submit intelligence back to the security or intelligence team. They can also submit incidents, and include other stakeholder groups such as leadership when needed. These submission forms are customizable from the administration side, allowing organizations to define which fields users see and what information should be captured.
A request for information capability supports structured questions, especially from leadership. A leader can submit a request, assign a TLP, and route it through recipient groups when needed. Analysts receive these RFIs in the administration portal, comment back and forth with the requester, and publish a final response as a finished product.
Organizing output around what matters
Threat intelligence only pays off when it actually moves people. Cyware Collaborate is built to make that movement easier. Analysts can package intelligence as alerts with the right context, indicators, and markings. The right recipients can get it through Recipient Groups (and even narrower targeting when needed), respond with quick assessments, and turn recommended actions into assigned work. Teams can discuss what they’re doing through group messaging, and analysts can see what landed and what didn’t through ratings and direct feedback.
Just as importantly, communication can flow the other way too. Users can submit intelligence or incidents back to analysts, and leadership can raise a Request for Information in a structured way, then receive a final response back as a finished product. Intelligence Requirements add a longer-term layer by tying alerts back to what the organization is actively tracking, with metrics to support that tracking.
The result is intelligence that stays connected to the people it’s meant to serve, from the first share to the follow-through. Request a demo.
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